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Privacy Policy

Last Updated: September 1, 2023

This Privacy Policy describes how Symphony Perfume (“we,” “us,” or “our”) collects, uses, shares, and protects the personal information you provide when using our online shop (“Service”). Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

1.1 Personal Information

When you use our Service, we may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact information (e.g., name, email address, phone number)
  • Shipping and billing address
  • Payment information (e.g., credit card details)
  • Account login credentials
  • Personal preferences and purchase history.

1.2 Non-Personal Information

We may also collect non-personal information about your use of our Service, such as:

Device information (e.g., IP address, browser type, operating system)

  • Log data (e.g., date and time of access, pages viewed, referring/exit pages, clickstream data)
  • Demographic information (e.g., age, gender, interests)
  • Use of Information

Information We Distribute

2.1 Providing and Improving Our Service

We may use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you regarding your purchases, inquiries, or customer support requests
  • Personalize your shopping experience
  • Improve and optimize our Service
  • Analyze trends, track usage data, and gather statistical information

2.2 Marketing and Promotions

With your consent, we may use your contact information to send you promotional materials, updates, and special offers about our products and services. You can opt out of receiving these communications at any time.

Sharing of Information

3.1 Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our business, processing payments, delivering products, and providing related services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential.

3.2 Legal Compliance and Protection

We may disclose your personal information if required by law or if we believe that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Ensure the safety of our users or the public

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email and/or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

Data Security

4.1 Data

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

5.1 Access and Update

You have the right to access, update, and correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations.

5.2 Opt-Out

You can opt out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us. Please note that even if you opt-out, we may still send you non-promotional messages related to your transactions or account.

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